Report
The connected-hotel benchmark 2026
What 2,400 Indian properties' data says about where revenue hides — and the three connections that matter most.
Resources
Ideas for connected hotels
Reports, stories and updates from 2,400+ properties in the flow — no noise, no gate, no drip campaigns.
Success stories
Hoteliers who stopped the leak
+31% direct bookingsRajasthan
“We turned off two tools and still do more. Reception offers dinner at check-in now — it books itself onto the folio. Direct is up 31% in eight months, and nobody re-keys a thing.”
+23% ancillary revenueGoa
“The spa was always full on Saturdays and empty on Tuesdays. Flow AI started offering Tuesday slots at booking. That one nudge pays our software bill for the year.”
11 hrs back weeklyKerala
“Before, rates lived in three places and none of them agreed. Now I change a rate once and go back to my guests. I got my evenings back.”
+18% RevPARHimachal Pradesh
“Corporate contracts, walk-ins, OTA — one calendar sees it all, so we finally price with confidence. RevPAR is up 18% year on year.”
4.2× repeat-guest rateRajasthan
“The CRM remembers what I used to: the room they liked, the thali they ordered, the anniversary. Guests notice. They come back.”
9 properties, one loginUttarakhand
“We ran nine properties on nine spreadsheets. Now it's one screen — and my managers compete on upsell leaderboards.”
Product updates
Fresh from the flow desk
July 2026Flow AI drafts guest replies in Hindi and 13 more languages.
June 2026UPI Autopay joins the payments rails — deposits collect themselves.
May 2026Group-wide rate guardrails ship for hotel groups.